Product Warranties


Advanced Bionics provides warranties on many of its cochlear implant components. Below you will find our product warranty information. Still have questions or want to return a product?
Contact Customer Support>>

Product Warranty
Internal Device 10-year warranty from the surgery date
Sound Processor 3-year warranty from initial stimulation date
Headpiece 3-year warranty from initial stimulation date
Battery Charger 3-year warranty from initial stimulation date
T-Mic
1 year Warranty from initial stimulation
or time of purchase if purchased separately.
iConnect wireless FM adapter 6-month warranty from the date of purchase
Accessories 90-day implied warranty
PowerCel™ Batteries 90-day implied warranty
AA Power Pak
3 year Warranty from initial stimulation or time of
purchase if purchased separately
.

Additional Warranty Information

Internal Cochlear Stimulator (ICS)>>
Platinum Series™ Processor (PSP)>>
Auria® Harmony™ Sound Processor (Harmony)>>
One-time Loss and Damage Policy>>

Out of Warranty? Consider a Bionic Ear Service Agreement:

United States
Bionic Ear Service Agreement Enrollment Form>>
Terms and Conditions>>

Canada
Bionic Ear Service Agreement Enrollment Form>>
Terms and Conditions>>
Learn about our partnership with Phonak.



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