Advanced Bionics knows how dedicated you are to helping your patients hear their very best. That’s why we’re equally as committed to providing you and your practice with the support, tools, and resources you need to assist candidates, recipients, and their families on their journey to hearing with cochlear implants. AB’s technical and customer service teams are dedicated to providing you with the answers or assistance you need.
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Technical Support
Advanced Bionics provides one-on-one technical support for professionals - including surgeons, audiologists, clinicians, educators, and therapists. A knowledgeable, friendly AB representative will work with you to help resolve any issues you or your patient may be experiencing.
Contact the AB office in your region for technical support.
Support for Cochlear Implant Professionals
AB’s helpful, friendly specialists are available to assist cochlear implant professionals with training, troubleshooting, reimbursement, repairs and product replacements, and reducing non-billable activities.
Support for Surgeons
Advanced Bionics is committed to supporting you and your surgical team, from immediate help in the OR to onsite training and instructive online materials.
To request onsite surgical support or training, please contact your Advanced Bionics Regional Manager.
For email-related inquiries, please contact us at: ORSupport@advancedbionics.com
Training and Education for Cochlear Implant Professionals
AB offers free online classes, interactive learning modules, and instructive materials uniquely designed to fit your education needs. Professionals in hearing healthcare can access important courses covering cochlear implants, including many with CEU accreditation.
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