- Sound Processing
Service and Support
Service and support for AB customersMore
- Service and Support
Service and support for AB customersMore
Your journey to better hearing is always evolving. As you reach new milestones and discover new benefits, you can be sure that Advanced Bionics will be by your side for it all. Our hearing specialists are available to answer any of your questions and guide you through the next steps and beyond.
Before the surgery you did your homework, you researched and asked questions. Now that you feel confident with your decision, there’s still a little more work to be done. Hearing your best is a skill. It will require training and practice to truly learn how to make the most of your implant. We have programs specifically targeted for any and all age groups in our rehAB center.
“What I value most about having AB as a partner on my journey to hearing is that information is always available – as well as help.”
— Judi Axel, implanted at age 60, bilaterally implanted at age 61
Advanced Bionics is with you every step of your journey to hearing. With a range of unique support services and educational resources, our goal is to make sure you have everything you need to hear your very best with your AB products.
Getting Ready for a CI (PDF, 1MB)
Your cochlear implant activation day is very exciting, but there can be a lot to take in. That's why it is helpful to familiarise yourself with what is to come before the big day.
"Getting Ready for a CI" walks you through what to expect and how to prepare yourself and your family.
HearingJourney connects you with others who are on the same journey, and a range of apps and resources below help to familiarise you with your new equipment and listening exercises.
We know as things change it can help to talk to someone who has already been through this process. We have several ways to reach out to people who have been in your shoes, and who are excited to meet you.
HearingJourney™ online forum is an ideal place to chat, laugh, and share stories with people across the globe. Say hello and receive a warm welcome from this lively group, browse topics and ask questions, then take part in any of the dozens of conversations about the joys and challenges of hearing with cochlear implants.
Access the wide range of webinars produced by Advanced Bionics to learn more about AB’s technology and the unique benefits it provides. Get first-hand experiences from people who use and live with AB products and devices and the professionals who support them.
AB is committed to helping you hear your best. We have several online resources, communities, and training tools that will help make your journey a little easier. Our qualified support team is always available to answer questions and lend a helping hand.
In the Listening Room, you will find plenty of free, fun activities and resources to support the development of speech, language, and listening skills. The Listening Room features content created specifically for Infants & Toddlers, Kids, Teens, and Adults. Log in to get started or register now to create your free account.
The rehAB Catalogue App gives an overview of all uniquely designed (re)habilitation resources offered by Advanced Bionics for hearing aid and cochlear implant users of all ages, to help them hear their best.
AB Listening Adventures is an engaging app providing children with a fun way to practice listening for words in sentences. Designed for caregivers and therapists to guide the development of listening and language skills in children with hearing loss ages 4 to 10, the app features:
VocAB Scenes is a colorful, entertaining app designed to help children with hearing loss ages 4 to 10 learn common vocabulary and question forms through listening with caregiver or therapist guidance. The app features:
The myNaída CI app is a fun, dynamic, and user-friendly guide to the Naída CI Q70 (Naída CI) sound processor. It is the perfect tool for hearing healthcare professionals, cochlear implant recipients, and people considering a cochlear implant for themselves or a loved one who want to learn how to get the maximum benefit from the exciting features and accessories of Naída CI Q70, the most advanced sound processor available.
As you learn to navigate life with your implant(s), you might have some questions. We have many resources to help you find answers. Bookmark these for quick reference in the future, and of course, reach out to us anytime you need one-on-one support.
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