AB and Phonak –
Better Together

Your patients count on you to provide them with the best care and technology. AB has partnered with Phonak to design a range of proven technology and innovative products that will result in better hearing for your patients in any environment. 

From hearing aids, to cochlear implants, to bimodal, and even binaural solutions, AB is the industry leader in hearing solutions. With an extensive resource library designed to help recipients learn more about the process and connect with others who can help, you can feel confident that you are providing your patients with a solid foundation that will result in future success. 

Technical Support

Advanced Bionics provides one-on-one technical support for professionals- including surgeons, audiologists, clinicians, educators, and therapists.

Surgical Support

Advanced Bionics is committed to supporting you and your surgical team, from immediate help in the OR to onsite training and instructive online materials.

To request onsite surgical support or training, please contact your Advanced Bionics regional manager.


Advanced Bionics is committed to supporting those who work in the field of cochlear implants by providing a variety of resources intended to help you learn more about this technology and counsel your patients on their journey to hearing.

Training Library

Here you’ll find interactive courses that describe how cochlear implants work, candidacy, outcomes, and the unique benefits of AB’s cochlear implant system.

Processor Direct

We’re making it faster and easier than ever to replace a patient’s sound processor with a one-stop online system designed to help you get back to business.

Audiologist & Surgeons Library

Find up-to-date product manuals, videos, documents and related resources specific to AB cochlear implants.

Professional Portal (When available)

This Login-only Pro Portal (for US) provides a wide range of manuals, catalogs, and documents on products that are specific to the needs of audiologists and surgeons.

Patient Support Tools

Help your patients thrive on their journey with the help of a like-minded community, and tools and games to help them achieve the best possible outcome. 


People of all ages can find a range of free, fun activities and resources to support the development of speech, language, and listening here. 


An online community where your patients can learn, talk, laugh, and share stories about cochlear implants and hearing loss with people who have walked in their shoes.


AB’s educational program designed to help children with cochlear implants succeed in the classroom. 

Professional Customer Service

Give us a call

Customer Service
Toll Free Phone: (877) 829-0026
US and Canada

TTY: (800) 678-3575

Monday through Friday,
5 a.m. to 5 p.m. Pacific Time

Send us an Email

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